Guidelines to open a new ticket

• When you open a new ticket, usually we answer each ticket in 24-48 hours. Keep Patience.
• If you have a critical issue, Please write "*urgent*" (without double quotes) when you are asked to enter the subject.
• Be gentle, and write us a message with a kind, professional and humble tone. Aggressive or threatening language can result in the termination of your account if you are a member of the Digital WorkerBees platform.
• Do not submit the same form details again and again. Otherwise it will be marked as a spam automatically, and we don't care about spam responses!
• Once the ticket is closed, if you want to reopen it, You can communicate with us by reply to mail conversations.

When can I create a new ticket?

Here are some categories, choose your relevant category to your concern, query, suggestion, feedback, or information.

• General Question
• Problem with Account
• Feedback
• Technical Issue
• Inform for Security Loopholes/Security Concerns
• Suggestions
• Report Job
• Report User
• Report Inappropriate/ Invalid /Illegal content or activities
• Payment Related Issues
• Request a Refund
• Business with Us
• Partnership / Become a Partner with Us
• Advertising with Us
• Other

Your help will be appreciated if you identified a vulnerability on any of our web properties, we request you to contact us as soon as possible by sending an email to info@digitalworkerbees.com with the required information to reproduce the vulnerability scenario. You can also include screenshots, videos, and text steps to reproduce the scenario again.

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